Information on your bank cards & accounts

Information on Implementing the revised European Payment Services Directive (PSD II)

This brief provides an overview of what the imminent implementation of the revised European Payment Services Directive (PDS II) as of 14 September 2019 will mean for you and your online banking routine.

PSD II Information

Marcard Card & Mastercard®

With your Marcard Card you can access your cash anywhere and at any time. Pay for your purchases straight from your account. With the Marcard MasterCard you can enjoy all of the advantages of a credit card that is accepted all over the world.

Here you can find the current GZS exchange rates for your MasterCard and the registration link for the Mastercard® Identity Check™ 

Exchange rates

Registration Mastercard® Identity Check™

Cardholder Guide


Credit card information online

From now on you can check your current credit card transactions online – fast and convenient. Furthermore you can find the account statements of the last 12 months and check the last three transactions using your mobile device (mobile phone, tablet).

Details for using

First, please register using the following link

and find your individual password which is at least 8 characters and have to contain 3 out of the 4 following types: capital letter, lowercase letter, numbers and special characters. You will recieve all necessary access data in the next few days by post. Please use your temporary user name and your activation code to

Now you can set a new user name and an individual password which you may use to log in from now on.


Do you have any problems using credit card information online?

First Data will be happy to assist you.

Fee statement for the period from 01 October, 2018 to 31.12.2018

Going forward, your fee statements will list all fees and interest incurred for maintaining your accounts with our bank in the above-mentioned reporting period pursuant to the German Payment Accounts Act. We have compiled this information according to the German Payment Accounts Act (articles 10 through 13) for the first time for the period from 01 October, 2018 to 31 December, 2018. We will henceforward inform you of fees incurred on your payment account(s) on an annual basis. This applies only to accounts denominated in euros. The German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, BaFin) mandates the statement form and content. However, the report mostly covers cost positions that you will already know from your regular, individual statements for your transactions, accounts, and credit cards. In particular this includes interest paid and received, payment transaction fees, and account-related services. The fee statement also includes service fees for third parties like credit card issuers and ATM operators. Please take note that these statements can be rather extensive due to the detailed legal requirements.  For environmental protection reasons, we are usually abstaining from printing and mailing all fee statements. You may request physical copies from your account advisor at any time.

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