Our Customer Service
Please do not hesitate to contact our customer services if you have any questions.
- Phone: +49 40 32099-288
- Email: kundenservice@marcard.de
Blocking hotline for your online banking accountg
Here you can find the blocking hotline for your online banking account
(national free call, international 6 cents/call plus third party charges):
- Phone (within Germany): 0800 5887825
- Phone (international): +49 201 3101-102
Important note
Fraudsters are currently stepping up their efforts to obtain sensitive banking data through fake emails. For example, bank customers are directed via a link in the email to an authentic-looking website that sends the data entered directly to the fraudsters or asks them to send sensitive data by email to a fake email address.
Please note: We will never ask you to disclose sensitive data by email.
General security information on handling emails can be found, for example, on the website of the Federal Office for Information Security
If you are unsure or have already disclosed sensitive data, please contact your advisor at the bank or contact us at one of the following telephone numbers or email addresses:
- Within Germany (free of charge): 0800 72 33 982
- International: +49 40 3282 2332
- kundenservice@marcard.de
Further Topics at a Glance
